Frequently Asked Questions
Still wondering about something? We’ve got you covered
What’s included in a wellness kit?
Each kit includes a curated selection of self-care tools, such as candles, bath soaks, guided exercises, and journaling prompts. You can find the exact contents on each product page.
Are your products natural and cruelty-free?
Yes! We use natural ingredients and materials wherever possible, and all our products are cruelty-free and ethically sourced.
How long does a ritual experience last?
Our rituals vary — some are single-evening experiences, while others are designed for 5–7 days. You can follow the included guide at your own pace.
Can I gift a ritual to someone else?
Absolutely! You can select the gift option at checkout. We’ll package it beautifully and include a personalized note if you like — no prices inside the box.
Where do you ship?
We currently ship across Germany and most EU countries. International shipping will be available soon — stay tuned!
How long will my order take to arrive?
We usually dispatch orders within 1–2 business days. Delivery within Germany typically takes 2–4 days.
What if my product arrives damaged?
We’re so sorry! Please send a photo to [email protected] and we’ll replace it or refund your purchase right away — no stress.
Can I return my order?
Of course. You can return unused products within 14 days. Just make sure they’re in original condition and packaging.
Take a moment — and a little gift from us
Welcome to a space made for slowing down. Use the code INNER10 at checkout to get 10% off your first order.
It’s our way of saying: glad you’re here.
🕯️ Use code: INNER10
🛒 Valid on all wellness kits & rituals